Privacy Policy – FL777 Online Casino Philippines

1. Introduction

FL777 takes the privacy of its players seriously. We understand that the personal data you share with us is sensitive, and we are committed to handling it with the utmost care, transparency, and respect. This Policy applies to all personal data we process in connection with your use of the FL777 platform, regardless of whether you access it via desktop browser, mobile browser, or the FL777 mobile application.

FL777 operates in the Philippines and is subject to Philippine data protection law, principally the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). Where FL777 is also subject to the requirements of PAGCOR and the Anti-Money Laundering Council (AMLC), those obligations may affect how we collect, retain, and disclose your personal data, and this Policy reflects those requirements.

This Policy should be read alongside the FL777 Terms and Conditions and Responsible Gaming Policy, both of which are incorporated by reference. If you have any questions about this Policy or how FL777 handles your personal data, please contact us using the details in Section 16.

2. Definitions

For the purposes of this Privacy Policy, the following definitions apply:

"Personal Data" means any information from which you can be identified, directly or indirectly, including but not limited to your name, identification number, location data, online identifiers, or factors specific to your physical, economic, or social identity.
"Sensitive Personal Information" has the meaning given to it under the Data Privacy Act of 2012, and includes government-issued identification numbers, financial information, and health-related data.
"Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure, and deletion.
"Data Controller" means FL777, which determines the purposes and means of processing your personal data.
"Data Processor" means any third party that processes personal data on behalf of FL777 pursuant to a written agreement.
"NPC" means the National Privacy Commission of the Philippines, the regulatory body responsible for enforcing the Data Privacy Act.
"AMLC" means the Anti-Money Laundering Council of the Philippines.
"PAGCOR" means the Philippine Amusement and Gaming Corporation.
"Platform" means the FL777 website at fl777.net and the FL777 mobile application, together with all associated services and features.

3. Data We Collect

FL777 collects the following categories of personal data:

Category	Examples
Identity Data	Full legal name, date of birth, nationality, gender, government-issued ID number (e.g., PhilSys ID, passport, driver's licence, SSS/GSIS number)
Contact Data	Email address, mobile number, residential address (including city — e.g., Manila, Cebu, Davao, Makati, Quezon City)
Financial Data	GCash account reference, PayMaya account reference, BDO/BPI/Metrobank account details (masked), transaction history, deposit and withdrawal records
Account Data	Username, encrypted password, account preferences, communication preferences, responsible gaming settings
Technical Data	IP address, device type, operating system, browser type and version, time zone, session duration, login timestamps
Usage Data	Games played, wagers placed, wins and losses, bonus usage, platform navigation patterns
KYC Documentation	Copies of government-issued identification documents, proof of address, selfie or liveness verification images submitted during identity verification
Communications Data	Records of your communications with FL777 customer support, including live chat transcripts and email correspondence

FL777 does not intentionally collect special categories of sensitive personal information beyond what is required for identity verification and regulatory compliance. Where such data is collected (for example, a government ID that reveals nationality or civil status), it is processed solely for the purposes described in this Policy.

4. How We Collect Data

FL777 collects personal data through the following means:

Direct collection: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in a promotion.
Automated collection: Data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and similar tracking technologies. See Section 7 for more detail on cookies.
Third-party sources: Data received from identity verification service providers, payment processors (such as GCash and PayMaya), fraud prevention services, and publicly available sources, where permitted by applicable law.
Regulatory sources: Data received from PAGCOR, the AMLC, or other regulatory bodies in connection with our compliance obligations.

Accuracy of Data: You are responsible for ensuring that the personal data you provide to FL777 is accurate, complete, and up to date. Providing false or misleading information is a breach of the FL777 Terms and Conditions and may constitute a violation of applicable law.

5. Legal Basis for Processing

FL777 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

Contractual necessity: Processing is necessary to perform the contract between you and FL777 — specifically, to operate your account, process transactions, and provide access to games and services on the Platform.
Legal obligation: Processing is required to comply with FL777's obligations under Philippine law, including PAGCOR licensing conditions, the Anti-Money Laundering Act (Republic Act No. 9160 as amended), and the Data Privacy Act of 2012.
Legitimate interests: Processing is necessary for FL777's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and improving the quality of our services, provided those interests are not overridden by your rights and interests.
Consent: Where FL777 relies on your consent as the legal basis for processing — for example, for direct marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. How We Use Your Data

FL777 uses your personal data for the following purposes:

To create, verify, and manage your FL777 account.
To process deposits, withdrawals, and other financial transactions in Philippine Peso (₱) via your chosen payment method.
To verify your identity and age (21+) in compliance with PAGCOR requirements and to prevent underage gambling.
To comply with anti-money laundering obligations, including transaction monitoring and suspicious activity reporting to the AMLC.
To detect, investigate, and prevent fraud, cheating, collusion, and other prohibited conduct on the Platform.
To administer bonuses, promotions, and loyalty programmes.
To provide customer support and respond to your enquiries and complaints.
To send you service-related communications, including account notifications, security alerts, and policy updates.
To send you marketing communications about FL777 promotions and new games, where you have consented to receive such communications.
To monitor responsible gaming indicators and to provide or enforce responsible gaming tools where appropriate.
To analyse platform usage and improve the FL777 user experience.
To comply with any court order, legal process, or regulatory requirement.

FL777 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another valid legal basis for the new processing activity.

7. Cookies and Tracking Technologies

FL777 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. Cookies allow FL777 to recognise your device, maintain your session, and remember your preferences.

FL777 uses the following categories of cookies:

Strictly necessary cookies: Required for the Platform to function. These include session cookies that keep you logged in during your visit. These cookies cannot be disabled.
Functional cookies: Used to remember your preferences, such as language settings and responsible gaming limits you have set.
Analytics cookies: Used to collect aggregated, anonymised data about how players use the Platform, helping FL777 identify areas for improvement.
Security cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity verification.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the FL777 Platform. FL777 does not use cookies to serve third-party advertising.

8. Sharing Your Data

FL777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. FL777 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

Identity verification providers: Third-party KYC and age verification service providers who assist FL777 in verifying player identities and documents.
Payment processors: Payment service providers including GCash, PayMaya, BDO, BPI, and Metrobank, to the extent necessary to process your financial transactions.
Fraud prevention and security providers: Third-party services that assist FL777 in detecting and preventing fraud, money laundering, and other prohibited activities.
Technology and infrastructure providers: Cloud hosting, software, and IT service providers who process data on FL777's behalf under written data processing agreements.
Regulatory and law enforcement authorities: PAGCOR, the AMLC, the National Privacy Commission, and other Philippine government agencies, where FL777 is legally required to disclose information. FL777 may also disclose data in response to a valid court order or subpoena.
Professional advisers: Lawyers, auditors, and other professional advisers who are bound by confidentiality obligations.
Business successors: In the event of a merger, acquisition, or sale of all or part of FL777's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

No Sale of Data: FL777 will never sell your personal data to data brokers, advertisers, or any other third party for commercial purposes. Your data is used solely to operate and improve the FL777 platform and to meet our legal obligations.

9. International Data Transfers

FL777 primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines — for example, to cloud hosting providers operating data centres in other countries — FL777 will ensure that such transfers are carried out in compliance with the Data Privacy Act of 2012 and the NPC's rules on cross-border data transfers.

FL777 will only transfer personal data internationally where: (a) the receiving country has been assessed as providing an adequate level of data protection; (b) appropriate contractual safeguards are in place, such as standard contractual clauses approved by the NPC; or (c) another lawful transfer mechanism applies.

If you would like more information about the specific safeguards FL777 has in place for international data transfers, please contact us using the details in Section 16.

10. Data Retention

FL777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule, FL777 applies the following retention periods:

Active account data: Retained for the duration of your account's active status.
Post-closure account data: Retained for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act.
KYC documentation: Retained for a minimum of five (5) years from the date of submission or from the date of account closure, whichever is later.
Transaction records: Retained for a minimum of five (5) years in compliance with AML obligations.
Customer support communications: Retained for three (3) years from the date of the communication.
Marketing consent records: Retained for the duration of your consent and for three (3) years thereafter as evidence of consent.

At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. Where data cannot be immediately deleted due to technical constraints, it will be isolated and protected from further processing until deletion is possible.

11. Security Measures

FL777 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

Encryption in transit: All data transmitted between your device and the FL777 Platform is encrypted using Transport Layer Security (TLS) technology.
Encryption at rest: Sensitive personal data stored on FL777's servers is encrypted at rest using industry-standard encryption algorithms.
Access controls: Access to personal data is restricted to FL777 personnel and authorised service providers who have a legitimate need to access it. All access is logged and audited.
Password security: Player passwords are stored in hashed form using a strong cryptographic hashing algorithm. FL777 staff cannot view your password in plain text.
Two-factor authentication: FL777 offers two-factor authentication to players as an additional layer of account security.
Penetration testing and security audits: FL777 conducts regular security assessments to identify and remediate vulnerabilities in the Platform.
Incident response: FL777 maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, FL777 will notify the NPC and affected players in accordance with the requirements of the Data Privacy Act.

While FL777 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. FL777 cannot guarantee the absolute security of data transmitted over the internet.

12. Your Rights Under the Data Privacy Act

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by FL777:

Right to be informed: You have the right to be informed about how FL777 collects and processes your personal data. This Policy fulfils that obligation.
Right of access: You have the right to request a copy of the personal data FL777 holds about you, together with information about how it is being processed.
Right to rectification: You have the right to request the correction of any inaccurate or incomplete personal data FL777 holds about you.
Right to erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to FL777's legal retention obligations.
Right to object: You have the right to object to the processing of your personal data where FL777 relies on legitimate interests as the legal basis, and where your particular situation justifies an objection.
Right to data portability: You have the right to receive a copy of the personal data you have provided to FL777 in a structured, commonly used, and machine-readable format.
Right to withdraw consent: Where FL777 processes your data on the basis of your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission if you believe FL777 has processed your personal data in violation of the Data Privacy Act.

To exercise any of these rights, please contact FL777's Data Protection Officer using the contact details provided in Section 16. FL777 will respond to all valid requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and FL777 will notify you of any such extension.

Identity Verification: To protect your privacy, FL777 may require you to verify your identity before processing any request relating to your personal data rights. This is to ensure that personal data is not disclosed to, or amended at the request of, an unauthorised person.

13. Children and Minors

The FL777 Platform is strictly intended for adults aged 21 years and above. FL777 does not knowingly collect personal data from individuals under the age of 21. The minimum age of 21 is consistent with PAGCOR regulations governing participation in online casino-style gaming in the Philippines.

If FL777 becomes aware that personal data has been collected from a person under the age of 21, FL777 will immediately suspend the associated account, delete the personal data collected, and return any deposited funds to the original payment source. FL777 may report the incident to PAGCOR and relevant authorities where required.

If you are a parent or guardian and believe that your child has registered an account on FL777, please contact us immediately using the details in Section 16.

14. Third-Party Links

The FL777 Platform may contain links to third-party websites or services, for example links to payment provider portals. FL777 is not responsible for the privacy practices of any third-party website or service. This Policy applies solely to personal data collected and processed by FL777 in connection with the FL777 Platform.

FL777 encourages you to review the privacy policies of any third-party websites you visit. The inclusion of a link to a third-party website on the FL777 Platform does not constitute an endorsement of that website or its privacy practices.

15. Changes to This Policy

FL777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, FL777 will notify players by posting a prominent notice on the Platform and, where practicable, by sending a notification to the email address registered to your account.

The updated Policy will take effect on the date specified in the notice. Your continued use of the FL777 Platform after the effective date of any amendment constitutes your acknowledgement of the revised Policy. If you do not agree with the changes, you should cease using the Platform and may request the closure of your account.

The "Last Updated" date at the top of this page indicates when this Policy was most recently revised. FL777 recommends that you review this Policy periodically to stay informed about how your personal data is being handled.

16. Contact and Complaints

FL777 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and with the Data Privacy Act of 2012. If you have any questions, concerns, or complaints about this Policy or about how FL777 processes your personal data, please contact the FL777 DPO at:

Email: [email protected]

For general customer support enquiries, you may also contact us at: [email protected]

FL777 will acknowledge all privacy-related enquiries within five (5) business days and will endeavour to resolve all complaints within thirty (30) days. If you are not satisfied with FL777's response to your complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines.

This Privacy Policy was last reviewed and updated on 1 January 2026. FL777 reserves all rights not expressly granted in this Policy.

FL777 Privacy Policy

How FL777 Handles Your Data